FAQ

1. What types of bags do you offer?

We offer a wide range of stylish handbags, including totes, satchels, crossbody bags, shoulder bags, and clutches. Our collection is designed for both casual and occasional use.

2. How can I place an order?

Simply browse our collection, select your favorite bag, add it to your cart, and proceed to checkout. Follow the instructions to complete your purchase securely.

3. What payment methods do you accept?

We accept major credit and debit cards, PayPal, and other secure online payment methods to ensure a hassle-free shopping experience.

4. How long does shipping take?

• Standard Shipping: 5-10 business days
• Expedited Shipping: 2-5 business days
• International Shipping: 7-15 business days (availability depends on location)

5. How can I track my order?

Once your order is shipped, we will send you a confirmation email with a tracking number. You can use this number to track your package.

6. Do you accept returns and exchanges?

Yes! We accept returns within 30 days of delivery, provided the item is unused and in its original packaging. Please refer to our Returns & Refunds Policy for more details.

7. What if I receive a damaged or incorrect item?

We sincerely apologize for any inconvenience. Please contact us at [Your Email] within 48 hours of receiving your order, and we will arrange a replacement or refund.

8. Do you ship internationally?

Yes, we offer international shipping. Delivery times and rates vary based on the destination. Any customs fees are the buyer’s responsibility.

9. How do I care for my handbag?

To maintain the quality of your bag, store it in a cool, dry place and clean it with a soft cloth. Avoid exposure to extreme heat, moisture, and harsh chemicals.

10. How can I contact customer support?

For any inquiries, feel free to email us at [Your Email] or visit our Contact Us page. Our team is happy to assist you!