Returns & Refunds Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, you can request a return or exchange under the following conditions:

Return Eligibility:

• Items must be returned within 30 days of the delivery date.
• The item must be unused, in its original condition, with tags and packaging intact.
• Sale or clearance items are not eligible for returns or refunds.

Return Process:

1. Contact us at bagseleva@gmail.com with your order number and reason for return.
2. We will provide you with return instructions and a return shipping address.
3. Once we receive the item, we will inspect it and process your refund or exchange within 7 business days.

Refunds:

• Refunds will be issued to the original payment method.
• Shipping costs are non-refundable unless the return is due to a defect or incorrect item sent.

Exchanges:
If you received a defective or incorrect item, please contact us immediately for a free exchange.

For any further assistance, reach out to our support team at bagseleva@gmail.com